DATE OF LAST REVISION: May 11, 2023
Timeless Youth LP (‘We’) is a limited partnership, incorporated in England and having its registered office situated at Suite 7046, 128 Aldersgate Street, Barbican, London EC1A 4AE, England.
Thank you for purchasing our product from our website https://timelessyouthlp.com/.
We hope that you will be delighted with your order, but if for some reason you will not, we have set out below a summary of your rights in the event that you wish to return a Product.
RETURN OF THE PRODUCT
The Buyer has the right to return the Product within 14 (fourteen) working days of receiving the Product.
To be eligible for a return, the Product must be unused and in the same condition that you received it. It must also be in the original packaging.
Please do not send your purchase back to us unless we authorize you to do so.
CANCELLING AN ORDER
In accordance with the Consumer Contracts Regulations 2013, the Buyer has the right to cancel order and obtain a refund within 14 (fourteen) working days from date of returning the Product back.
REFUND OF FUNDS
Refunds will be processed once the returned Products are received back. The amount we will refund is the amount paid for the Products.
The refund will be processed to the original payment method used to place the order.
We regret that no refunds will be given on products that have been opened, or returned after 14 working days from the date of delivery.
ORDER OF RETURN AND PRODUCTS EXCHANGE
To return or exchange Products, you should: (1) completely fill out the return form with all the requested information, attach: (2) the Product, (3) the Package, (4) a copy of the Order form (description of the Order), (5) a copy of the Receipt, and (6) send to our address specified in the refusal form.
MISCELLANEOUS
Our policy on cancellations, returns and refunds does not affect your statutory legal rights under the Consumer Contracts Regulations and Consumer Rights Act.
If you have any additional questions, please contact us:
E-mail: c.e.o@timelessyouthlp.com